Domino's India
On 24 March 2021, Domino's India was breached. 22,527,655 accounts were exposed, including email addresses, names, phone numbers. MyRecon rates it 70/100, severe. That is about 83% of the population of Australia.
An order history attached to a delivery address and a phone number is not retail data, it is a behavioural record. Where you live, roughly when you are home, how often you order, how much you spend and how many people you are ordering for. Twenty-two and a half million of those, from a company most customers thought of as a way to get dinner.
What made this breach notorious in India was what happened after it: a public search interface was built on top of the data, so that anyone could type a phone number and read back the orders and addresses attached to it. That step is the one worth remembering. A dump on a forum has a small audience with some technical patience; a search box has everybody. The same records become a different kind of danger when the barrier drops from "can navigate a hacking forum" to "can type".
The fraud that follows is the refund call, and it works because the caller opens with a real order. Something went wrong with your last delivery, we are processing a refund, approve the request on your phone. No merchant in India or anywhere else returns money by asking you to approve a UPI collect request or read out a one-time code, a refund travels back along the payment that made it, with nothing required from you.
What happened
In April 2021, 13TB of compromised Domino's India appeared for sale on a hacking forum after which the company acknowledged a major data breach they dated back to March. The compromised data included 22.5 million unique email addresses, names, phone numbers, order histories and physical addresses.
Breach description from Have I Been Pwned, used under a CC BY 4.0 licence.
Who was behind it
No party has been publicly confirmed as responsible, and this page will not name one. Most breaches are never formally attributed: data surfaces on a forum or inside a combined dump long after the intrusion, and the trail back to a specific actor is rarely made public. Where a group has claimed responsibility it is usually named in the account above, that claim is theirs, not a finding of ours.
What was exposed, and why it matters
- Email addressesThe address becomes a confirmed, active target, expect more phishing, better aimed.
- NamesTurns an anonymous address into an identified person, which is what makes targeted phishing possible.
- Phone numbersEnables SIM-swap attacks against SMS two-factor codes, and puts the number on scam-call lists indefinitely.
- Physical addressesWhere someone actually lives. Combined with a name this moves the risk off the internet.
- PurchasesWhat was bought and when, detail that makes an impersonation convincing.
What to do if you were in it
- Move two-factor authentication off SMS and onto an authenticator app, which a SIM swap cannot intercept.
- Be sceptical of post and callers who already know your address, knowing it is no longer evidence of anything.
- Expect better-aimed phishing. A message that already knows your name and where you have an account is the whole point of a breach like this.
Questions people ask about this breach
Was my email address in the Domino's India breach?
Enter it in the box at the top of this page. MyRecon checks it against this breach and every other one on record, and the address is never stored.
What data was leaked in the Domino's India breach?
email addresses, names, phone numbers, physical addresses, purchases. Each one is explained above, along with what it means for the person it belongs to.
When did it happen, and when did it become public?
The breach is dated 24 March 2021. It was published to Have I Been Pwned on 3 June 2021, a gap of 71 days during which the data was already out.
Is the Domino's India breach real?
Yes. Have I Been Pwned lists it as verified, meaning the data was checked against the source rather than taken on trust.
How many people were affected?
22,527,655 accounts. That is about 83% of the population of Australia. That is accounts rather than people, one person often has several.
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Three kinds of content appear on this page and they are kept apart deliberately. The breach description is quoted from Have I Been Pwned under its licence. The severity score, the field-by-field explanation and the advice are computed from the record itself, every sentence derives from a number or a flag in it, which is what stops the analysis drifting from the evidence. Anything under the "MyRecon's take" byline is editorial: our reading of this breach, presented as opinion rather than as a finding.